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We offer a 30-day money back guarantee with all of products purchased via the jacarta247.com website. If you are not completely satisfied with your purchase, please email us at info@jacarta.co.uk or call us on +44 (0) 1672 511125 to receive details on how to obtain your refund.
 
Please note that if you are an individual in the EU purchasing for yourself (rather than for a business) you have the right to cancel your order within 7 days of  receipt of goods or within 7 days of order placement, whichever is the longer. If you do choose to cancel your order and you have already received the goods, please email us at info@jacarta.co.uk and we will provide you with an RMA number for you to return your goods to us. As soon as we receive the goods, your money will be refunded.
 
If you have any queries regarding our returns policy, please email us at info@jacarta.co.uk